User Terms

Terms And Conditions 1. INTRODUCTION These Terms & Conditions ("Terms") constitute a legal agreement between MKITHUB IT Solutions ("Company," "We," "Us") and the Client ("You," "Your") governing the use of our software-as-a-service (SaaS) platform ("Solution"). By accessing or using the Solution, You agree to these Terms. If You do not agree, do not use the Solution. We reserve the right to modify these Terms at any time. Updated versions will be posted at [insert URL]. Continued use constitutes acceptance. 2. DEFINITIONS • "Solution": MKITHUB’s SaaS platform, including updates and integrations. • "Client Data": Information You upload or process via the Solution. • "Subscription Fee": Recurring charge for Solution access. • "Usage Fee": Charges based on platform activity (e.g., API calls, storage). • "Applicable Laws": Includes Indian IT Act, 2000, and DPDPA, 2023. 3. LICENSE & USE 3.1 Grant of License • We grant You a non-exclusive, non-transferable, revocable license to use the Solution for internal business purposes. 3.2 Restrictions You agree not to: • Reverse-engineer, copy, or resell the Solution. • Use the Solution for unlawful purposes or in violation of third-party rights. • Bypass security measures or disrupt service integrity. 4. FEES & PAYMENTS 4.1 Subscription & Usage Fees • Subscription Fee: Billed annually/monthly (non-refundable). • Usage Fee: Pay-as-you-go charges apply for excess usage (e.g., extra API calls). 4.2 Payment Terms • Invoices are due within 7 days of issuance. • Late payments incur 1.5% monthly interest (or maximum legal rate). • Suspension: Access may be restricted for unpaid invoices after 15 days. 5. DATA PROTECTION & PRIVACY 5.1 Client Responsibilities • Ensure compliance with DPDPA 2023 and other data laws. • Obtain user consents for data collection/processing. 5.2 Company’s Role • We process data only to deliver the Solution and adhere to our Privacy Policy ([insert link]). • Third-party integrations (e.g., WhatsApp) may store data on their servers. 6. CONFIDENTIALITY • Both parties must protect confidential information (e.g., business strategies, technical details). • Exclusions: Publicly available data or independently developed knowledge. 7. TERMINATION 7.1 By Client • Trial Period: Terminate within 7–14 days without charge. • Post-trial, provide 30 days’ written notice. 7.2 By Company We may terminate immediately if You: • Violate these Terms. • Fail to pay fees. • Engage in illegal activities. 7.3 Post-Termination • You must cease all use and delete Company-provided materials. • Unpaid fees remain due. 8. DISCLAIMERS & LIMITATIONS 8.1 No Warranties The Solution is provided "as-is" without guarantees of uptime, security, or fitness for purpose. 8.2 Liability Cap Our maximum liability is limited to fees paid in the preceding 12 months. 9. INTELLECTUAL PROPERTY • All rights (patents, copyrights, trademarks) in the Solution belong to MKITHUB IT Solutions. • You may not use our branding without prior written consent. 10. GOVERNING LAW & DISPUTES • Jurisdiction: Mumbai, India. • Arbitration: Disputes resolved via arbitration under the Arbitration and Conciliation Act, 1996. 11. MISCELLANEOUS • Force Majeure: Not liable for delays caused by events beyond our control (e.g., natural disasters). • Assignment: We may transfer these Terms; You may not without our consent. • Survival: Clauses on confidentiality, IP, and liability survive termination. Contact Us: Email: info@mkithub.com Contact : (971 502903892 / 559198382)